At AusShop Guide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us when you:
- Subscribe to our newsletter
- Fill out a contact form
- Register for events or promotions
- Participate in surveys or feedback forms
- Interact with our social media accounts
The types of information we may collect include:
- Personal Identifiers: Name, email address, phone number, and postal address.
- Shopping Preferences: Information about your shopping interests, favorite centers, and retail preferences.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing Preferences: Your preferences in receiving marketing communications from us.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and fulfill your requests for information or services
- Send you technical notices, updates, security alerts, and administrative messages
- Communicate with you about products, services, offers, events, and other news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our website
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of our website.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality Cookies: Used to recognize you when you return to our website.
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.
Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where we are legally required to do so.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
- The right to withdraw consent at any time where we relied on your consent to process your personal information
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +61 3 8521 4000
- By mail: 123 Shopping Lane, Melbourne, VIC 3000, Australia